Shipping Rates & Policies
We ship to all domestic and international locations. Orders are shipped from our fulfillment center within 1 to 2 business days from the date payment for your order is received and cleared (complete verification). If you are shipping to an unconfirmed address, your order might be delayed until we could verify the order with you.
We ship using DHL and the United States Postal Service (USPS). Orders being shipped within the continental USA to a home or business address (excludes PO/APO/FPO or other “non-physical” addresses) are delivered by DHL.
For international orders, please be aware that we are not responsible for any customs fees, tax, duties, or import charges.
To ensure that the most accurate pricing, taxes and delivery costs are displayed during checkout. We ship all international orders DDU (delivered duty unpaid), and we do not collect VAT (value added taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. While 11COS.com does not collect any tax for international orders, your order may be taxed by your country’s customs department. It is the responsibility of the customer to pay any additional taxes.
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